Joint Tutorial: Importing Video Cloud media to Streaming Cloud channel

We have published several tutorials and how-tos for either Video Cloud or Streaming Cloud. But since our video hosting and live streaming service are now connected, you can now use your Video Cloud videos or other media in Streaming Cloud or vice versa. That’s why we would like to introduce you the “Joint Tutorial” series to help you utilize both service together and make them even powerful and helpful for you.

Here is the first tutorial of this series, showing you how to import media from Video Cloud to your Streaming Cloud channel.

1. Sign in your POLYV account, and click “Video” on the top navigation bar (or the “Videos” icon in the “Video” section) to enter Video Cloud.

Portals for entering Video Cloud

2. Click the “Videos” icon on the top navigation bar of Video Cloud, then select the video to be used in Streaming Cloud and click the “Video settings” icon above the list.

Select the videos for the live streaming channel, then click for "Video settings"

3. In the popup window, enter your ID of live streaming channel in the “Tag” field, then click “Save” to return to the video list.

Enter the channel number in the "Tag" field

4. Next, enter the Streaming Cloud admin page by one of the following ways –

  • Click the “Live” icon on the top navigation bar of Video Cloud;
  • Click the “Live” icon on the top navigation bar of the account index page;
  • Click the “List” icon in the “Live” section;

Entering Streaming Cloud from the account admin page

Entering Streaming Cloud from the Video Cloud admin page

5. After entering Streaming Cloud, click “Channel” on the top navigation bar, then click the name of the channel to its preference setup.

Select the live streaming channel you need

6. Select “Playback” on the left panel, first enable the “Playback” switch, after that click the “Playback list” tab and then “+ Add video” button.

Import the videos tagged with the live streaming channel

7. The videos that are tagged with the live streaming channel ID will be listed below. Here you can check the videos you need and click the “Add” button.

Add the video you need

Now you can see the videos are listed in the “Previous videos” panel below the player.

The videos will be shown in the "Previous playback" panel

So this is how to import your Video Cloud videos to your Streaming Cloud channel, and we have a lot of features that involve both services. You can stay tuned for the article update by subscribe our blog, or check out our official website for more information.

And if you encounter issues when you’re using Video Cloud or Streaming Cloud, you can check out our support center to troubleshoot, or feel free to contact our support team via phone, e-mail or QQ. We’ll see you soon!


Concise Tutorial: Categorizing your videos in Video Cloud

For everyone using video hosting services, it’s always important to categorize the videos – especially when you have accumulated a large number of videos over time – in order to make them faster and easier to be searched or used whenever you need.

Here we will show you how to categorize your own videos in the management system in POLYV Video Cloud.

1. After signing in POLYV, select “Video” to enter the admin page of Video Cloud.

2. Click “Manage folder” on the left to enter the category list. Here you can create a new category, or modify or delete the categories if you need.

Enter the category options

3. Click “+ Create folder” to create a new category in the window. Click “Submit” when you finish.

Name for the category

4. For applying category to videos, click “Videos” on the left to enter the video list, select the videos and click “Move to folder” button, then choose the category and click “Submit”.

Select the videos for applying the category

Select the category to apply

Now the videos are in the designated category. You can spot the difference in the screenshots below.

The difference before (upper) and after (lower) applying the category

And that’s all for how you categorize your videos. If you want to give Video Cloud a try or have the first taste of it, just get your POLYV account here.

If you want to know more about tweaking your Video Cloud and Streaming Cloud, stay tune for our blog update, or check out our official website for more information.

[POLYV Insight] Some thoughts on PewDiePie controversy

Over the past few weeks, the coverage of PewDiePie controversy has been getting more and more attention from all over the world. YouTubers, mainstream media as well as the internet are discussing and debating on this issue, and by now it hasn’t seemed to be settled down.

So what is the story of this controversy around Felix Kjellberg, the most subscribed YouTuber in the world, and what lessons can we learn from this?

I. A brief timeline of PewDiePie controversy

In the first week of January 2017, PewDiePie uploaded some non-gaming videos that raised criticism for using inappropriate words or language, including one in which he seemingly uses the word “nigga”. After that, a tag called “#PewdiepieIsOverParty” began to trend on Twitter.

The controversy escalated when on January 11, PewDiePie uploaded a video on reviewing Fiverr, a global online marketplace offering tasks and services that headquartered in Israel, in which he showed his reaction to a duo he had paid to display the message “DEATH TO ALL JEWS” on a sign, as a joke and attempt to highlight the ridiculous things which can be provided as a paid service on the Internet.

He immediately apologized for what he did later in the video, stating –

“I am sorry. I didn’t think they would actually do it. I feel partially responsible.”

“I’m not anti-Semitic, […] so don’t get the wrong idea. It was a funny meme, and I didn’t think it would work, okay.”

His actions soon got lots of rage comments on his videos, as well as some negative coverage from the media. Not long after Fiverr banned the account of PewDiePie and the duo, and urging them to upload a video to apologize and express they were sorry to all Jews. PewDiePie deleted this Fiverr review video from his channel afterwards.

Yet the story didn’t end here – in February, Wall Street Journal reported this incident, with their listed evidence of anti-Semitic jokes or Nazi imagery in 9 of his videos since August 2016. PewDiePie gave his response to the WSJ coverage, but it didn’t help with settle down the outrage, and Maker Studios, a multi-channel network owned by Disney, cut its tie with PewDiePie. Google also took action by abandoning his YouTube Red exclusive show Scare PewDiePie Season 2 and removed his channel from Google Preferred advertising program after the WSJ report.

Many YouTubers, the media as well as the netizens have been debating on this incident and the consequences afterwards till now.

II. The lessons to be learnt

As we all know, PewDiePie has been a legend in the world of YouTube – starting his YouTube channel in 2010, his subscriber count skyrocketed since 2012, surpassing Smosh to be No.1 in August 2013, and now have over 53 million subscribers, 70% more than HolaSoyGerman, the second most subscribed channel.

However, as his fame grows, so do the controversies around him – he made bad jokes in some of his non-gaming videos, in order to make them look funny or entertaining. Even though he apologizes in the same video later or in the next video, some of the audience think that his jokes fall flat and are offensive to some people, and disagree him using nudity or body parts as well as sensitive, inappropriate topics – like racism – as click bates.

Felix himself has stated in many videos and in public as well that he is not a good writer, not good at making comedies, and the intention of these “offensive jokes” are to troll back the trolls, or to show the hatred commentaries and issues like neo-Nazi and white supremacy is not right, after all. But unfortunately, things don’t seem to be as he expected, and his stating about being a terrible comedian is not a reason that he can get away with these offensive jokes.

Before the Fiverr incident, he did make some inappropriate or offensive jokes in different videos, and he knew those were kind of stupid moves and “ultimately offensive”. Yet he still decided to keep on that because he thought the backlash, the negative effects were just for himself, not involving anyone else, and he could take it and go on. This time, however, things take a drastic turn as the turndown of Disney and cancellation of his show affects not just himself, but also the staff and many fellow YouTubers.

“With great power comes great responsibility.” It is true indeed when you have a subscriber group as large as a whole country. You can be who you are in front of the camera, of course, but that doesn’t mean you don’t care about what you say and what you do – especially when you are facing millions of people looking for your mistakes and magnify them to the public that doesn’t take time to think whether it is true or not on the internet.

For serious or political issues, you’d better just not cross the line, or deal with them with extreme caution – Well, even South Park got criticism from the Hitler-mocking episodes though the writers had been crafted the jokes very carefully, let alone the rallies of Chinese communities against Jimmy Kimmel as they watched the words of “Kill everyone in China” from a child in this late-night show.

And now, let’s turn to the Wall Street Journal, and take a deeper look on the report of PewDiePie.

As one of the “mainstream media”, Wall Street Journal gains reputation among readers and audience over the years. For this PewDiePie incident, they absolutely have the rights to cover the story, just as other events or stories.

For the evidence – the 9 videos with inappropriate jokes they found, can you find those anti-Semitic jokes or use Nazi imagery inside? Yes. But are those jokes or imagery really appreciating or promoting anti-Semitism or Nazi? No, not really.

And this leads to the origin of context debate – “Does context matter?”

Yes, Context always matters – especially when you look through the whole PewDiePie incident and the content involved in the timeline WSJ listed, you will find that what Felix ultimately wants to express – he disagrees with racism and Nazi, as well as those Neo-Nazi and white supremacy group that claim he is one of them or supports their groups or actions.

The author of the specific article of Wall Street Journal listed some facts about PewDiePie incident, but many of the points were based on the misquoting and misinterpreting of these videos in order to “mold to fit” the purpose – setting up the point of “YouTuber against mainstream media” and destructing the fame of these YouTubers by manipulating the 98% of readers and netizens who didn’t do research on the incident and got easily driven by the media without thinking, then coming to Felix and say to offer a platform for him to defend himself (which obviously unnecessary because he has been defending himself already on YouTube, the one he is most familiar with).

It seemed work, but then lots of YouTubers as well as readers and netizens began to point out the what is wrong with the perspective, and denounce WSJ and other mainstream media have gone too far for making up reason to accuse PewDiePie in such manner.

Though dropping half a million subscribers, his channel regained subscribers 3 days after the WSJ coverage and even boosted for a week. And most importantly, as he is now free and out of any kind of MCN (Multi-channel network), he can do more things he had planned or haven’t been able to do, despite the cancelation of some projects like Season 2 of Scare PewDiePie.

Even though there are some stringers, contributors and guest writers still going on blaming PewDiePie, afterwards, it doesn’t draw the public’s attention anymore and begins to backfire to themselves. Ironic.

III. The Conclusion

To summarize the PewDiePie controversy, we agree that both sides handle the incident very poorly – for PewDiePie (and other video producers or presenters), the idea or opinion should be presenting or demonstrating in a clearer and more direct way, since offensive jokes can easily lead to misunderstanding in the current world climate of hate speeches rising; for Wall Street Journal (and other mainstream media), the questionable and somehow “unethical” practice to PewDiePie in the coverage also raises our awareness of identifying the facts, theories and lies in each piece of news we hear.

We would like to end this article with the words from Jacksepticeye, the fellow YouTuber of PewDiePie –

[…] And again I think that could have been handled a lot better. That’s what this situation comes down to everything could have been handled a lot better.

[…] The insane endless attacks on him and witch hunt are out of control and going too far. We all make mistakes and should be given an opportunity to learn from them.

And, if you have any thoughts or opinions on this, feel free to let us know in the comments. We’ll see you in the next article.

POLYV Case Study: Longmen Education

POLYV, the leading cloud video service provider, recently announced that Longmen Education, one of the largest K-12 training organizations in China, reached agreement of using POLYV’s video technologies and services in their online course website, Ping Ke (

Longmen Education has reached agreement with POLYV for using Video Cloud and Streaming Cloud service.

Created by Longmen, Ping Ke is the first education platform that promotes “Internet + Teacher partners” and “crowd-sourcing courses”, aiding teachers or smaller education studios to gain their branding as well as recognition, with the help of the internet and technologies.

Currently there are more than 15,000 teachers and studios providing shared courses for K-12 and artisitic subjects through online videos and livestreams, from which hundreds of thousands of students benefit.

With great demands of video playback, live streaming and assessment activities, it is important for Ping Ke to choose a reliable cloud video service.

“POLYV’s Video Cloud and Streaming Cloud are the ideal solutions we are looking for.” The representatives of Ping Ke answers. “The Video Cloud service is able to provide high quality videos, and the playback is very smooth. We don’t encounter any lags or buffering in different ISPs during the pre-release tests.”

The one-click save feature in Streaming Cloud is also a key factor they considered. The teachers and studios can simply turn their lesson livestream into a single video right after the streaming ends, which significantly simplifies the workflow and reduces their work load, making them have more time on preparing more quality lessons and courses.

The quick response from POLYV’s customer service and technical support also plays an important role in the negotiation of agreement. “When we get in touch with the customer service and technical support team of POLYV, their cordial and friendly attitude as well as their response is really impressive. This is the thing that most companies don’t pay attention to.”

It is another great success for POLYV in the online education industry. “We are excited to see their adoption of POLYV’s services, and looking forward to continuing to support more companies for achieving their goals.”

POLYV Streaming client now available for Mac!

Our streaming client has been available for PC and iOS users, bringing great benefits to their live streaming workflow.

Yet we still received a lot of requests from Mac users: When will POLYV Streaming client be released for Mac?

And now, we have the answer – the Mac Streaming client is now available!

The user interface of POLYV Streaming client for Mac.

The streaming process is pretty much similar to that in PC: create your channel, mark down the channel ID and access password, download the DMG file of the client and install it on Mac, set up your devices and the client, then enjoy your livestream.

You can download the Mac Streaming client at, and follow the instruction of setting up PC Streaming client for your reference (except the Visual C++ Redistribution installation).

If you encounter issues when using the Mac Streaming client, feel free to talk to our support team via phone, e-mail or other viable means and we will find the solutions for you.

For more details or updates, check out our official website . Happy live streaming!

[POLYV Insight] What can we do with live streaming? (Part 1)

Live streaming service has been skyrocketing over 2016 – there are over 200 live streaming services active and still more to come, each attracting thousands or even millions of audiences. From daily life recording, sports events to business conferences and seminars, or even more specific fields such as medical examinations and surgeries, live streaming has changed the way we live in a way beyond our imagination.

Every coin has two sides, however – some livestream hosts began to provide explicit, harmful or even illegal content such as sexual seduction, gambling, violence, self-mutilation or crime acts to the audience, while the live streaming service providers did nothing to stop or ban these contents.

These issues caused detriments to the healthy growth of live streaming business, and finally led to government’s actions –

As of the end of 2016, more than 30 live streaming service providers, including major entertaining platforms like DouyuTV,, Huajiao and get fine penalties and are ordered to rectify the issues by removing the explicit/illegal content and terminate the contract of those unqualified hosts. Some of the services are shut down, and their person in charge are detained for further inquiries. (Not proud to say, we have seen some of our fellow companies in the industries shutting down their service this way)

All these lead to the question – what can we do with the live streaming?

First things first, live streaming should be utilized within “commonly consented” guidelines. We would like to take YouTube’s Community Guidelines as example –

(… The violation) includes but is not limited to videos that contain –

  • Nudity or sexual content;
  • Violent or graphic content;
  • Harmful or dangerous content;
  • Hateful content;
  • Threats;
  • Spam, misleading metadata, or scams.

We approve of the rights of using live streaming for everyone, except when you attempt to do harm to others or violate the law with it. As you are reading this article, we believe you know the right way to livestream and never cross the line. 🙂

Entertaining livestreams are in great demand right now – many of the hosts are doing live chats, Q&A/AMA (Ask Me Anything) or just simply recording their daily routines as their livestream content, attracting hundreds of thousands of audience.

But these contents are not unique enough – it doesn’t need extra requirements and everyone can edit their chats or daily life to make his own show – to engage with the audience for long time, even the hosts can regularly update their channel.

Gameplay also makes up a large amount of live streaming. From common leisure games, mobile games to big shots or phenomenal games like StarCraft II, Far Cry 4, Resident Evil 7 and Undertale, gaming livestreams get attractive and lucrative at the same time.

However, gameplay live streaming requires not only skills, but also the ability to understand the core, the story or the emotions of the game and give commentaries from your own perspectives – well, not everyone can make it engaging like PewDiePie, Markiplier or Jacksepticeye. What’s more, sticking to only one or two types of games – especially leisure games and mobile games.

The bottom line – live streaming for entertainment is good, but not good enough to make long-term engagement or useful for audience.

Compared to entertainment, live streaming for business and professional use seems more promising – from consumer-centered product introduction and video manual, to specific fields like medical science. We will go on with this topic in the next article, so stay tuned for our update, and don’t do bad deeds with the live streaming. 🙂

Streaming Cloud Service Upgrade Notification (Feb 2017)

Dear Streaming Cloud users,

We are glad to announce that the new domain name for Streaming Cloud channels – – will be put into use on February 8, 2017, while the current domain name ( will be discontinued on the same day.

If you are using “” as the CNAME (the alias of the domain name), please contact your domain registrar and web hosting provider, and apply the new domain name.

You can follow the instruction in our CNAME settings tutorial.

If you have any further questions or issues regarding the Streaming Cloud service, feel free to contact our customer service team via E-mail, phone, Business QQ or other available means.

Thank you for choosing POLYV, and we wish you a nice day.